Privacy Policy

Effective Date: 04/23/2025

At Back to Botanicals, your privacy matters. We believe in clear, no-nonsense communication – just like our products. Here’s what we collect, how we use it, and how we protect your information.

What We Collect

When you browse our site, place an order, or contact us, we may collect:

  • Your name, email, and mailing address
  • Your phone number (if you provide it)
  • Payment details (securely processed via Stripe or PayPal—we never see or store your full card info)
  • Order history and preferences
  • IP address and browser type (used for basic site analytics)

How We Use Your Info

We use your information to:

  • Process and ship your orders
  • Communicate with you about your purchases
  • Respond to your questions or concerns
  • Send occasional emails about new products or promotions (only if you’ve opted in)
  • Improve our website and customer experience

We do not sell or share your personal data with anyone outside our business, except when necessary to process your order (like payment processors or shipping carriers).

How We Protect Your Data

We use secure systems to protect your information and only work with third-party providers (like Stripe, PayPal, and WooCommerce) that meet high privacy and security standards.

Your payment information is encrypted and processed securely. We never store full credit card numbers on our servers.

Cookies

Like most websites, we use cookies to help things run smoothly. These may track things like:

  • What’s in your cart
  • Site preferences (so it remembers you)
  • Anonymous usage data to improve performance

You can adjust your cookie settings anytime in your browser.

Your Rights

You can:

  • Request access to the personal info we have about you
  • Ask us to correct or delete your data
  • Unsubscribe from marketing emails anytime—just click the link at the bottom of any email or reach out to us

To make a request, contact us through our Contact Page.

Third-Party Links

From time to time, we may share links to outside websites or resources. While we do our best to only recommend trustworthy sources, we’re not responsible for their content, privacy practices, or policies. Once you leave our site, their rules apply.

Children’s Privacy

Back to Botanicals is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has submitted information to us, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in the law, our practices, or the herbs in our cabinet. If we do, the new version will be posted here with a fresh effective date at the top.

Legal Notice

Back to Botanicals is based in the United States and follows all applicable U.S. privacy laws. If those laws ever change, we’ll update this policy accordingly.

Questions?

We’re happy to clarify anything. Drop us a message through our Contact Page and we’ll get back to you with the information you need.